Email Support
Email support is good for long issues or sending documents; you can get a reply within 24 hours, and if needed the team will follow up
Talk to ea77 Support now
If you have any trouble, go directly to live chat; ea77 Support provides quick responses for Dhaka-based users, and helps catch small issues within minutes
Download the app View Help Center
How to get ea77 Contact in live chat
The fastest way is to find ea77 Contact inside the app's live chat; open the Help icon from the Home screen, then go to the Support option
Usually the first reply arrives within about 13 minutes; many Dhaka-based users resolve questions related to bKash or Nagad in that chat, so you don't have to wait separately
What to write in chat for speed
Provide your user ID, what the issue is, and when it started; a screenshot is better
Login issues, APK installation, and account verification questions are solved fastest here; the ea77 Help team answers in small steps, so you don't have to type the same thing repeatedly
Other contact options for ea77 Help
Telegram Support
Many use Telegram for quick notifications and small updates; messages arrive easily even with low mobile data
In the ea77 App, you will see these two options; after logging in, on the Contact page choose the channel convenient for you
Which issues are best resolved in chat
If the same question keeps repeating, chat saves a lot of time; the following four items appear most often
- Login not working, or OTP not arriving
- Deposit blocked using bKash, Nagad, Rocket
- Problems installing or updating the APK
- Need help changing account information
These questions can be written in one line; the ea77 Support team usually explains the next steps in the first message
Support schedule and response speed
| Channel | Available times |
|---|---|
| Live chat | 24 hours a day |
| 9am to 9pm | |
| Telegram | 10am to 10pm |
Live chat is the fastest, and email is the most organized; if you have questions about Rocket or any other local payment, chat first
Getting help with the ea77 App is easier
With the mobile app, everything is in one place; login, help, and updates can all be accessed from the same screen
If you are joining from Bangladesh, the app loads quickly on Dhaka networks; download now, and if needed, write directly from ea77 Contact
Download the app View login page